Contact Us
We're here to help! Get in touch with our support team.
Email Support

Send us an email and we'll get back to you as soon as possible.

support@aqrecomends.com

Response time: Within 24 hours

Support Hours

Monday - Friday

9:00 AM - 6:00 PM AEST

Saturday

10:00 AM - 4:00 PM AEST

Sunday

Closed

Frequently Asked Questions

How do I book a ride?

Sign up for an account, verify your email and phone number, then go to the Book page to create a booking.

How does price matching work?

After creating a booking, you can upload a screenshot of a cheaper fare from a competitor. The driver can accept, decline, or make a counter offer.

What payment methods do you accept?

We accept all major credit and debit cards through our secure Stripe payment processor.

How do I cancel a booking?

You can cancel a booking from your booking details page. Refunds are processed according to our cancellation policy.

Additional Resources

Need Immediate Assistance?

Send us an email and we'll respond as quickly as possible.

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