Company Information

Catch A Drive operates as a ride-sharing platform connecting riders with independent driver contractors.

Regulatory Compliance

Our service operates in compliance with applicable Australian transportation and consumer protection laws. We work with licensed and insured drivers to ensure passenger safety.

Insurance

All drivers using our platform are required to maintain appropriate vehicle insurance coverage. Catch A Drive maintains general liability insurance, but drivers are responsible for their own vehicle insurance and commercial passenger transport insurance as required by law.

Driver Requirements

All drivers must:

• Hold a valid driver's license
• Maintain appropriate vehicle insurance
• Pass background checks
• Comply with all applicable transportation regulations
• Maintain vehicles in safe operating condition

Consumer Rights

Your rights as a consumer are protected under Australian Consumer Law. This includes:

• Right to services that are fit for purpose
• Right to services provided with due care and skill
• Right to refunds for services not provided as described
• Protection against unfair contract terms

Dispute Resolution

If you have a dispute with our service:

1. Contact us at support@aqrecomends.com to attempt resolution
2. If unresolved, you may contact the Australian Competition and Consumer Commission (ACCC)
3. For serious disputes, you may seek resolution through Australian courts

Data Protection

We comply with the Australian Privacy Principles under the Privacy Act 1988 (Cth). For details on how we handle your personal information, please see our Privacy Policy.

Accessibility

We are committed to making our service accessible to all users. If you encounter accessibility issues, please contact us at support@aqrecomends.com.

Contact for Legal Matters

For legal inquiries or to serve legal documents, please contact:

Email: support@aqrecomends.com